About Us

About Us

Our Big Idea

 

Superstar Components was started in 2006 with a single aim: cut out the middleman and sell high quality parts direct to customers at sensible prices. You can only get Superstar parts from our website directly, so you know your getting a great deal. We've grown from humble beginnings selling brake pads from a bedroom, to a biker run company with a huge machine shop full of the highest level CNC manufacturing automation. We now offer a wide range of products for both mountain and road bikes, CNC machining the majority of our parts in the UK.

Everyone who works for us has a real passion for bikes and cycling, so you can trust our parts have been tested in real life conditions. We are always on hand to answer any questions you have and offer advice if you are unsure what you need, or can't decide between two options - we want you to enjoy riding and get the most out of our gear.

Quality

  • We have lead the market as a premium quality direct seller, and we only sell parts which we would use on our own bikes - the difference is we sell them at sensible prices. Unlike the offers and special deals marketed by some brands, we support our products for the long haul by stocking spares, offering service and providing upgrade options. So you know if you break a part or wear something out you can come back to us for help.
  • All of our parts are designed to be durable and serviceable. Disposable parts are not good for the planet or your pocket, so we have stacks of spares to keep your parts running and running.

Service

While we are big enough to create cool products, we are still small enough to care. We set up Superstar Components because we like to ride bikes, we build components because we like cool kit, and we are humans on the other end of your emails who are just as passionate about riding as you… so maybe you can't see our face, and it's hard to walk in to our shop, but we're there to help you, advise you and ensure you get the most out of your ride regardless. Here's a slice of what we offer:

  • Fast shipping from our warehouse with Royal mail or DPD Courier.
  • Brake pad trial: 45 days from purchase to decide if you're 100% happy with your pads. If not, we'll give you your money back, and advise on what might work better for your riding style.
  • Spare parts backup: we hold lots of spares for all of our products and if an item is discontinued we can always offer alternatives at a great price.
  • Made In The UK - Inhouse precision production quality

UK Made

When we started our big idea it was our dream to manufacture parts in the UK and we're proud to say our manufacturing facility is now up and running. Putting design, prototyping, programming and manufacturing under one roof means we can now offer an even wider range of products, keep them in stock when you want them, and still offer great value for money.

Our manufacturing dream has only been possible because we've invested in the best equipment and the best people to help us make the most of what we've got. We use aerospace quality materials and equipment, get excited about achieving tolerances we can measure in microns and we have a 100% commitment to the safety of our staff. It's simple really, great stuff in = great stuff out.

We now have over 8 high end CNC machined manufacturing parts around the clock 24/7. We have highly complex and accurate top level equipment as used by F1 teams and aerospace component manufacturers, manufacturing our components efficiently so we can sell them for market leading prices.

Want a sneak peak of how we manufacture our parts? Here's a quick video:

If you have any questions at all about who we are, what we do or how we do it, get in touch:
e: contact@superstarcomponents.com