Shipping

Superstar Components are committed to delivering your order quickly which is why we work with the best delivery companies for an efficient and speedy service. We offer several services depending on the value of item and your requirements. Most deliveries will require a signature, so to guarantee a high level of service, we strongly recommend that you order to an address where the item can be received in person.

If you have a problem with your delivery please contact us so we can assist:

contact@superstarcomponents.com

Where do Superstar Components deliver?

We deliver to most locations worldwide, however due to shipping and  product insurance issues we cannot currently ship to the USA, Russia and the Ukraine. For countries outside Europe we ship all items via UPS courier to prevent losses and to ensure your purchases get to you safely. 

Which delivery services are offered for my location?

UK

Shipping times below apply from time of despatch. We aim to pack all orders sameday, but in busy periods there may be a short delay as we pack in date order to be fair to all customers.

Small items (eg. brake pads, headsets) are delivered by Royal Mail First Class service which under normal conditions takes 24-48 hours and may require a signature on arrival. Areas classified by postcode as Highlands and islands will typically incur higher costs than mainland areas.

Large and heavy items (eg. wheelsets, rims, handlebars) are delivered by UPS 24 hour courier service and a signature will be required on delivery. If you won't be in to collect your delivery you can have it delivered to a UPS Access Point (1000's nationwide) where you can collect it at a time which is convenient.

Priority delivery can be selected at additional cost allowing your delivery to jump to the front of the packing queue. Priority deliveries are delivered by UPS 24 hour courier service and a signature will be required on delivery. If you won't be in to collect your delivery you can have it delivered to a UPS Access Point (1000's nationwide) where you can collect it at a time which is convenient.

Europe

Shipping times below apply from time of despatch. We aim to pack all orders sameday, but in busy periods there may be a short delay as we pack in date order to be fair to all customers.

Small items (eg. brake pads, headsets) are delivered by UK Royal Mail and local postage services which under normal conditions takes 2 to 5 days and may require a signature on arrival.

Large and heavy items (eg. wheelsets, rims, handlebars) are delivered by UPS courier service which typically takes 2 to 3 days and a signature will be required on delivery. If you won't be in to collect your delivery you can have it delivered to a UPS Access Point (1000's nationwide) where you can collect it at a time which is convenient.

Priority delivery can be selected at additional cost allowing your delivery to jump to the front of the packing queue. Priority deliveries are delivered by UPS courier service which typically takes 2 to 3 days and a signature will be required on delivery. If you won't be in to collect your delivery you can have it delivered to a UPS Access Point (available across Europe) where you can collect it at a time which is convenient.

Rest of the World

All items are shipped by UPS courier service which typically takes 3 to 5 days depending on location and a signature will be required on delivery. If you won't be in to collect your delivery you can have it delivered to a UPS Access Point (where available) where you can collect it at a time which is convenient.

Priority delivery can be selected at additional cost allowing your delivery to jump to the front of the packing queue. Priority deliveries are delivered by UPS courier service which typically takes 3 to 5 days and a signature will be required on delivery. If you won't be in to collect your delivery you can have it delivered to a UPS Access Point (where available) where you can collect it at a time which is convenient.

What are the delivery charges for my location?

Shipping costs will be calculated automatically for your delivery at checkout using the delivery zone table. In the rare occasion where the actual cost of shipping is excessive we will notify you before shipping of any excess costs.